ABOUT US

The Trusted Advocate Group equips professionals and agencies with practical education, modern tools, and strategic consulting to elevate human services and strengthen case management practices.
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Years of Experience

About Us

Transforming Human Services Together

The Trusted Advocate Group was founded by an experienced targeted case management professional with nearly a decade of direct ID/DD experience and leadership expertise.

 

Our mission is simple: to modernize case management, strengthen professional standards, and prepare the next generation of advocates to lead with competence, ethics, and confidence.

 

We bridge the gap between field experience, policy, technology, and professional advancement — ensuring every professional and agency is empowered to deliver measurable outcomes and ethical services. 

Professionals Trained
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Agencies Supported
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Digital Programs
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Satisfaction Rate
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Our Values

Guiding Every Professional Decision

Integrity

Upholding honesty and transparency in all services.  

Ethics

Ensuring compliance and ethical practice at every step.

Excellence

Delivering measurable, high-quality outcomes for professionals and agencies.

Collaboration

Partnering with agencies, leaders, and professionals to achieve results. 

Our Team

Professionals Driving Your Success

Laura Mitchell

Senior Case Management Trainer 

David Carter

Lead Human Services Consultant  

Sophia Reynolds

Head of Media & Content

Michael Thompson

Agency Systems Strategist